FAQ`S


What are the benefits of hiring cab with TBS Tour & Traveler platform?
  • Get best price on hiring cab on TBS Tour & Traveler platform.
  • You can choose your price, choose your cab and choose your driver.
  • Speak to driver before confirming your booking
  • Direct connect with cab owner.No middlemen,No commission
  • Enter your from & to location, your Date & time and select your type of cab.
  • Choose your Price and share your offer real time with cab owners
  • Within minutes You will receive Acceptances from available Service providers.
  • You can see Service provider`s details like Ratings , Cab photos, Cab Type etc . You can Select your desired Driver / Service provider. You can also speak with them directly before confirming your booking with him.
No. The charges for tolls, state permits and parking are dynamic and so needs to be paid extra as per actual. It will not be included in invoice.
No
As soon as you book your rental cab on TBS Tour & Traveler, you will be receiving the booking confirmation via email and/or SMS. Please make sure that you enter correct email and mobile number. As soon as a car owner accepts the ride, you will get details of driver.
Yes, you can simply sign up by entering your name and mobile number to create your TBS Tour & Traveler account
You don`t have to enter any of your card details as no advance payment required while booking cab on TBS Tour & Traveler platform and so no payment option is available while booking. Hire cab with zero advance payment
Yes. no advance payment required while booking cab on TBS Tour & Traveler platform and so no payment option is available while booking. Hire cab with zero advance payment
In such situations, we usually notify you at the first opportunity. We keep the customer updated of the situation as soon as we find out. In such unfortunate situation you can reshare your booking offer using TBS Tour & Traveler platform and connect with other service providers to hire cab.
You can cancel the booking by log in into your account on TBS Tour & Traveler or by clicking the cancellation link provided in the booking information sent to you via email. Cancellation is free of cost and you can cancel a ride before 6 hours of your travel date and time
We recommend you to speak to driver as soon as you get his details. In case driver is not reachable or not answering your call, please contact service provider cab owner. Alternatively you can select Change Cab option.
Yes. All the registered cab owners with TBS Tour & Traveler are local. And for your further assurance we have also provided a unique feature of connecting you directly with driver before confirming your booking. So you can use the call to driver feature on TBS Tour & Traveler and get all the desired clarification directly from cab owner before confirming your booking.
You can directly contact service provider in such situations. Use the call to service provider feature on TBS Tour & Traveler and get the desired amendments as per your mutual consent. All our service providers are very happy to help and accommodate your request with best efforts.
In the unlikely case of an accident, the traveler must connect with the service provider /cab owner directly. TBS Tour & Traveler platform is a marketplace with helps you connect with the cab owners directly to hire cab from them.
  • Driver cannot start a trip without entering OTP received by customer.
  • Entire billing is automated and transparent
  • We provide you a tracking link which you can share with your family and friends.
  • All our registered cab owners have valid insurance, fitness certificate and t-permits
  • Upon expiry of any important document the system doesn`t allow cab owner to accept any bookings offers
We give you option to choose your desired price and share your offer with cab owners on real-time basis. Hence no promo code required.
No advance payment required while booking cab on TBS Tour & Traveler platform. You can book cab for your family members
No advance payment required while booking cab on TBS Tour & Traveler platform. So no refund process exists.
As soon as you book a ride, you will receive booking details through SMS or email. In case you haven`t received any SMS or mail, please check the bookings details on TBS Tour & Traveler . If you have not selected your Cab (Service Providers ) then booking is not confirmed so please ensure that you have selected your service provider.
No. TBS Tour & Traveler platform does not offer the facility of booking self drive cars. All the cabs provided by service provider are with driver.
Yes, you can book any cab 4 hours prior of your pick-up time. However, the actual confirmation is given based on the availability of the cab at the required location and time. Also, for better assistance on your immediate requirement, you are requested to check our TBS Tour & Traveler.
Basically outstation is a round trip return journey.
Yes, While booking there is an option to add multiple cities.
No. The entire billing depends on kilometres included in an itinerary. If the kilometres exceeds than the kilometres included in an itinerary then you will be charged only for those additional kilometres and not for additional city. However any change in the plan or cities to be visited needs to be mutually agreed between you and service provider cab owner.
Yes. All the drivers and cabs are verified and certified.
Yes. You can extend your journey provided the cab owner agrees and is available. However any change in the plan or cities to be visited needs to be mutually agreed between you and service provider/cab owner.
From an extensive range of the most economical hatchbacks to the high-end exotic Sedans, SUVs Innovas to buses of different brands are available on TBS Tour & Traveler
No
No advance payment required while booking cab on TBS Tour & Traveler platform. You can make payments directly to the driver as per your convenient mode of payment.